Welcome to CoPetWorld.com, operated by CoPet Pet Care LLP (Est. 1994) — India’s trusted name in pet hygiene and care solutions.
By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

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1️⃣ Acceptance of Terms

By using this website, creating an account, or placing an order, you agree to comply with and be bound by these Terms & Conditions, our Privacy Policy, and our Refund Policy.
If you do not agree, please do not use this website.

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2️⃣ Products & Services

• All products listed on CoPetWorld.com are original and supplied directly by CoPet Pet Care LLP or authorized partners.

• Product descriptions, pricing, and availability are subject to change without notice.

• We make every effort to ensure accuracy but do not warrant that product information, pricing, or other content is free from error.

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3️⃣ Orders & Payments

• Orders are processed only after successful payment.

• In case of payment failure, incomplete transaction, or technical issues, your order may not be confirmed.

• We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or product unavailability.

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4️⃣ Shipping & Delivery

• Orders are dispatched through verified logistics partners.

• Delivery timelines are estimates only and may vary due to courier delays, strikes, or unforeseen circumstances.

• CoPetWorld.com is not responsible for delays once the product has been handed over to the courier partner.

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5️⃣ Refunds & Returns

Please refer to our Refund Policy.
CoPetWorld.com follows a Strict No Return Policy for hygiene and safety reasons.
Refunds or replacements are issued only in rare, valid cases (wrong product, damage in transit, or non-delivery).

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6️⃣ User Responsibilities

When using our website, you agree:

• To provide accurate and complete information.

• Not to misuse or interfere with the website or attempt unauthorized access.

• Not to copy, resell, or misuse product information, images, or brand assets without permission.

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7️⃣ Intellectual Property

All content on CoPetWorld.com — including text, images, product designs, trademarks, and brand names — is the exclusive property of CoPet Pet Care LLP.
Any unauthorized use, reproduction, or modification is strictly prohibited.

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8️⃣ Limitation of Liability

CoPet Pet Care LLP will not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of this website.

• Delays or failures caused by third-party logistics or service providers.

All products are meant for pet use only and must be used as per label directions.

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9️⃣ Privacy & Data Protection

We respect your privacy. All personal information is handled according to our Privacy Policy and will not be shared with third parties except as required for order processing or legal compliance.

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🔟 Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of Kolkata, West Bengal courts.

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🐕 Contact Us

For any queries or concerns regarding these Terms, you can contact us at:
🕙 Monday–Saturday | 10 AM – 6 PM

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❤️ Our Commitment

At CoPetWorld.com, we believe in responsible pet care and transparent business practices.
By shopping with us, you join a community of thoughtful pet parents who value trust, hygiene, and care — the CoPet way.