This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop on our website.

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1️⃣ Information We Collect

We collect information to process your orders, improve our services, and enhance your shopping experience.
The types of data we collect include:

a. Personal Information:

• Name, address, phone number, and email address

• Payment details (processed securely through trusted payment gateways)

• Delivery and billing addresses

b. Non-Personal Information:

• Browser type, IP address, device information

• Website usage statistics and preferences (via cookies or analytics tools)

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2️⃣ How We Use Your Information

We use your information only for legitimate business purposes, such as:

• Processing and delivering your orders

• Sending order confirmations, invoices, and updates

• Improving website performance and user experience

• Sending special offers or newsletters (only if you opt in)

• Complying with legal or regulatory requirements

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3️⃣ Data Protection & Security

We employ industry-standard encryption and security measures to protect your information.

• Your payment details are never stored on our servers.

• Access to your data is restricted to authorized personnel only.

• We use SSL (Secure Socket Layer) encryption for all online transactions.

While we take all reasonable precautions, no online system is 100% secure. By using our website, you accept the inherent risks of online transactions.

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4️⃣ Cookies & Tracking Technologies

Our website uses cookies to:

• Remember your preferences and login sessions

• Understand visitor behavior for site improvement

• Display relevant product recommendations and offers

You can manage or disable cookies in your browser settings, but doing so may affect your browsing experience on our site.

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5️⃣ Third-Party Sharing

We do not sell, rent, or trade your personal information.
However, we may share limited data with:

• Logistics partners for order delivery

• Payment gateways for secure transactions

• Analytics providers (like Google Analytics) for performance monitoring

All partners are bound by confidentiality and data protection agreements.

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6️⃣ Email & Communication Policy

• We send emails related to your orders, delivery status, or account activity.

• Promotional emails or newsletters are sent only with your consent.

• You can unsubscribe from promotional emails anytime using the “Unsubscribe” link provided.

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7️⃣ Your Rights

As a user, you have the right to:

• Access and review your personal information

• Request corrections or updates

• Withdraw consent for marketing communications

• Request deletion of your data (subject to legal or transactional obligations)

To exercise these rights, email us at support@copetworld.com.

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8️⃣ Data Retention

We retain your data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law (for taxation, warranty, or dispute resolution).

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9️⃣ Policy Updates

This Privacy Policy may be updated periodically to reflect changes in law, technology, or company practices.
The latest version will always be available on this page.

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❤️ Our Promise

At CoPet, your trust means everything to us.
We are committed to keeping your personal information safe, private, and never misused — because your peace of mind matters as much as your pet’s care.